FAQ

FAQ 1. What electrical appliances can POWERFAR energy storage power supply power?

A 1: Powerfar energy storage power supply can power most appliances from indoor to outdoor, including refrigerators, air conditioners, electric fans, ovens, etc.

FAQ 2. How long can the Powerfar energy storage power supply provide power?

A 2: The power supply time depends on the battery capacity of this product and the power of the electrical appliances it powers. For example: the capacity of the BS1000S energy storage power supply is 1000Wh, the power of the connected refrigerator is 120W, and the TV is 110W, then the power supply time = 1000Wh/(120W+110W) = 4.3h.

FAQ 3. Does Powerfar support OEM/ODM services?

A 3: Yes, we support OEM and ODM orders, but they need to meet our minimum order quantity requirements.

FAQ 4. What certificates have Powerfar’s products obtained?

A 4: Most of Powerfar’s power products have obtained UN38.3, CE, FCC, UL and PSE certificates and can meet the import requirements of most countries.

FAQ 5. How long is the warranty period? How to deal with quality issues?

A 5: Our warranty period is 2 to 5 years. The specific warranty period depends on the product. For general minor problems, our company will issue maintenance instructions and express spare parts. Customers can repair and replace spare parts by themselves according to the instructions. If it cannot be repaired within the warranty period, our company will provide new product replacement.

FAQ 6. Energy storage power supplies have built-in high-capacity lithium batteries. Are there any problems in transportation?

A 6: Powerfar has long-term cooperation with freight forwarders who can be responsible for the transportation of high-capacity lithium batteries.

FAQ 7. Can Powerfar products be used with solar panels?

A 7: Yes, it can be used with solar panels to store the electricity collected on the solar panels and use it as a backup power source.

FAQ 8. Does Powerfar have its own factory?

A 8: Yes, Powerfar is a brand of Benrong Group. We have a large-scale intelligent manufacturing factory and accept global OEM and ODM orders. Strong production and manufacturing capabilities greatly shorten the customer delivery period. At the same time, buyers are welcome to join or distribute the Powerfar brand and join hands to create a new energy blue ocean market.